Delivery and Shipping Policy
At Label Kritika, we are dedicated to ensuring that your order reaches you in a timely and secure manner. We understand the excitement of receiving your new outfit, and we strive to make the delivery process as seamless as possible. Below, you’ll find detailed information about our delivery times, shipping policies, and responsibilities.
Delivery Timeline
Our products are made with great care and attention to detail, and as such, the delivery time may vary depending on the outfit you’ve ordered. Typically, our delivery times range from 4 to 6 weeks. This is due to the custom nature of our products, as we prioritize the quality of every order. However, please note that this timeframe is an estimate, and the exact delivery date may vary based on factors like availability of materials, order customization, and logistics.
For urgent deliveries or specific queries regarding your order’s status, please don’t hesitate to contact us directly at +91 9717529331. We will do our best to accommodate your urgent request, but please keep in mind that expedited orders may involve additional steps and requirements.
Factors Affecting Delivery
While we work hard to ensure your order arrives on time, there are several factors that can potentially delay the delivery process. In order to avoid such delays, we kindly ask that you provide the following information in a timely manner:
- Complete Payment: To ensure the smooth processing of your order, please ensure that full payment is made at the time of purchase. Any delays in payment may result in a delay in order processing and delivery.
- Accurate Address Details: It is essential to provide accurate and complete address information. Any discrepancies or incomplete details, such as incorrect postal codes or missing contact information, can lead to delivery delays. Double-checking your shipping details can help prevent such issues.
- Measurements: For personalized items or outfits that require specific measurements, please ensure that you submit the correct and accurate measurements as soon as possible. Missing or incorrect measurements can cause delays in production and delivery.
- Response from Customer: We may need to contact you for clarification or to confirm specific details regarding your order. If we do not receive a timely response, it may affect the processing and dispatch of your order. Therefore, we encourage you to promptly respond to any communication from our team to avoid any delays.
Please note that while we do our best to ensure that your product reaches you within the estimated time frame, unforeseen circumstances or delays may occur. For instance, external factors such as weather conditions, customs processing, or other logistical challenges may cause some disruption in the delivery schedule. We ask for your patience and understanding in these cases.
Third-Party Vendors
To expedite the delivery process, Label Kritika collaborates with several third-party vendors who help manage and facilitate the shipping of our products. While we work with reputable and reliable vendors to ensure that your order is delivered promptly, we cannot assume responsibility for any delays or issues caused by third-party carriers. These vendors are responsible for the final leg of delivery, and any delays caused by them are beyond our control. We will make every effort to keep you updated on any significant delays, but please be aware that in such instances, the responsibility of the third-party carrier is outside our scope.
Shipping Charges
At Label Kritika, we offer free shipping within India. We believe in providing you with the best value for your purchase, which is why we cover the shipping costs for all domestic orders.
For international orders, shipping charges will apply. The shipping cost will depend on several factors, including:
- Weight and Volume of the Product: Heavier or larger items may incur higher shipping fees. We calculate shipping costs based on the actual weight and dimensions of the product.
- Destination Country: International shipping costs are also determined by the delivery destination. The further the destination, the higher the cost. Different countries may also have varying import taxes or duties, which are not included in the shipping charges and may be applicable at the time of delivery.
To ensure transparency, we will inform you of the exact shipping charges before finalizing the purchase. These charges will be shared with you promptly upon inquiry and will be based on the destination, weight, and volume of the product.
Customs and Import Duties
For international orders, please note that customs duties, taxes, and import fees may be levied by the destination country. These charges are the responsibility of the customer and are not included in the shipping fees we charge. We advise that you check with your local customs office for specific details on what additional charges may apply.
Shipping Confirmation and Tracking
Once your order has been dispatched, you will receive a shipping confirmation email that includes tracking information. This will allow you to monitor the status of your delivery and estimate when your package will arrive. Should you have any questions or concerns about the tracking information or your delivery, feel free to contact us at contactus@labelkritika.com, and our team will assist you.
Customer Support
If you have any concerns regarding your order or shipment, please don’t hesitate to reach out to our customer support team. We are here to assist you with any queries you may have related to delivery times, shipping costs, or any issues that may arise during the shipping process.
We value your business and will do everything we can to ensure that your order arrives safely and on time. Thank you for choosing Label Kritika, and we look forward to providing you with the finest products.